V1.1 - Last Updated April 25th 2020
Intended Website Use
This Website is intended for adults (age 18 and over). This Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under the age of 13. If you are under 13, do not use or provide any information on this Website or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comments features of this Website or provide any information about yourself to us.
Information We Collect about You and How We Collect it
We collect several types of information from and about you in conjunction of your visit or use of the Website, including information:
- by which you may be personally identified, such as name, postal address, e-mail address, telephone number and birth date.
- that is about you, but individually does not identify you, such age and gender.
- about your internet connection, the equipment you use to access our Website and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
- From third parties, for example our business partners.
When you submit your personally identifiable information on this Website, you are consenting to the collection, use and disclosure of your personal information as set forth in this policy.
You may also provide information to be published or displayed (hereinafter "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
How We Use Your Information
CHF and its representatives may use the information that we collect about you or that you provide to us, including personal identifiable information to: (i) fulfill your request for a product, service or information or to fulfill any other purpose for which you provide it; (ii) provide you with notices about your account; (iii) respond to an email or other request; (iv) create or provide you with newsletters, surveys, communications containing product or service information, tips or promotions; (v) carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including billing and collection; (vi) help improve CHF Websites, products or services; (vii) customize and optimize a visitor's experience at this or other CHF Websites; (viii) in any other way we may describe when you provide the information; or (ix) for any other purpose with your consent.
How We Ensure Your Security
We use the Secure Sockets Layer (SSL), an advanced security protocol that protects your credit card information and ensures secure online ordering. SSL Internet connections are encrypted, and thus protect all credit card or bank ordering information, including your name, address and credit card number or banking information, so it cannot be read in transit. We use secure technology, privacy protection controls, and restrict access to safeguard your personal information.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do take steps to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Disclosure of your Information
CHF may disclose aggregated information about our Website users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this policy: (i) to our subsidiaries and affiliates; (ii) to contractors, service providers, and other third parties we use to support our business; (iii) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of CHF's assets, whether as a going concern or as a part of bankruptcy, liquidation, or similar proceeding, in which personal information held by CHF about our Website users or costumers is among the assets transferred; (iv) to third parties to market their products or services to you (if you do not want to receive marketing communications, please refer to the opt-out instructions at the end of this policy); (v) to fulfill the purpose for which you provide it. For example, if you choose to use our referral service to tell someone about CHF products, we will ask you for your contact's name and email address. We will store this information for the purpose of sending communications to the referred individual(s); (vi) for any other purpose disclosed by us when you provide the information; (vii) with your consent.
We may also disclose your personal information: (i) To comply with any court order, law, regulation, or legal process, including to respond to any government or regulatory request; (ii) to enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes; (iii) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of CHF, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection, identify theft protection and credit risk reduction.
We want to communicate with you via email correspondence only if you want to hear from us. When you visit our site, purchase a product or service owned, distributed or provided by any CHF company or provide us with your contact information or request information from us, we may from time to time send you email messages describing new products and services, special offers and opportunities. If for any reason you no longer want to receive email messages from this site, you can opt-out at any time by following the opt-out instructions below.
How Long Do We Keep Your Information?
CHF may retain personal information for a commercial reasonable time after the termination or deactivation of your account with us for backup, archival, and/or audit purposes.
Opt-Out Instructions-Your Choice to Limit Marketing
When you provide us with your e-mail address, you are automatically opted in to receive marketing emails about our products, services, sales and offers. You may elect to stop receiving marketing information at any by clicking on the "unsubscribe" link in the footer of promotional e-mails.
Because we are unable to process requests that do not include complete or accurate information, please be sure to provide your full name, complete mailing address, or any subsequent information you provided to us in any requests to opt-out. Once processed, opt-out requests are effective unless later revoked by you.
Please allow sufficient time for your opt-out request to be processed. Please note however, that you generally cannot opt-out of service related announcements (i.e., order confirmation, shipping information, customer care notifications, etc.).
Access to Personal Information
You may request access to the personal information we have about you. For detailed instructions, please contact us.